Using Buyer Reviews to Make an Impact in
Massachusetts
Actionable Feedback Helps OSD Improve Procurement
Copyright © 2023
Using Buyer Reviews to Make an Impact in
Massachusetts
Actionable Feedback Helps
OSD Improve Procurement
The Vendor Review Collection Program is an initiative to gather actionable feedback on vendor performance
from you.
Why Write Reviews?
Be Heard
See Results
Make Data-Driven Decisions
Your feedback will be used by state procurement officials to assess vendor performance, address challenges and improve relationships.
Vendors can see your review on the platform, providing a critical feedback loop that can help optimize performance and improve outcomes.
Aggregated review data from across the state is available to all public sector procurement professionals. Compare the performance of vendors on contracts to help make a more informed purchasing decision.
Services Division
We are excited to partner with Procurated to work towards our shared vision of better, faster, more cost-effective public services.
We spend so much time and energy in creating contracts, it is critical that we understand how those contracts are actually doing. Your feedback on our key vendors is crucial to gaining that understanding. In hearing from you, we can better support our teams and hold vendors accountable whenever necessary.
Please take a moment to provide a review on a vendor of your choice.
Gary Lambert,
Assistant Secretary for Operational Services
Why Write Reviews?
Be Heard
See Results
Make Data-Driven Decisions
Your feedback will be used by state procurement officials to assess vendor performance, address challenges and improve relationships.
Vendors can see your review on the platform, providing a critical feedback loop that can help optimize performance and improve outcomes.
Aggregated review data from across the state is available to all program participants. Compare the performance of vendors on contracts to help make a more informed purchasing decision.
Frequently Asked Questions
Am I Qualified to Write a Review?
Am I Permitted to Write a Review?
Why Should I Write a Review?
If you have used one of a vendor’s products or services – or are responsible for ordering, invoicing, or managing the contract – you are qualified to provide a review.
Yes! We've partnered with your leadership team to bring better due diligence to the procurement process.
Your feedback is critical for understanding vendor performance. Procurated offers an easy way to share valuable insights with your leadership team.
Frequently Asked Questions
Am I Qualified to Write a Review?
Am I Permitted to Write a Review?
Why Should I Write a Review?
If you have used one of a supplier’s products or services – or are responsible for ordering, invoicing, or managing the contract – you are qualified to provide a review.
Yes! We've partnered with your leadership team to bring better due diligence to the procurement process.
Your feedback is critical for understanding supplier performance. Procurated offers an easy way to share valuable insights with your leadership team.
Can't find your Vendor? You can enter their name and write a review here!